FAQ

Your questions, answered. We've gathered the most common things asked before trying our supplements — so you can make your decision with confidence.

Safety & Ingredients

Are SWAI supplements safe to use?

Yes. All SWAI products are doctor-formulated with carefully selected, tested ingredients. We focus on safe, everyday wellness support, not prescription medicine.

Where are the ingredients sourced from?

From trusted, verified suppliers. Each ingredient is chosen for purity, safety, and proven effectiveness.

Where are the ingredients sourced from?

From trusted, verified suppliers. Each ingredient is chosen for purity, safety, and proven effectiveness.

Product Use & Results

How long until I see results?

Everyone is different, but most people notice changes within 4–8 weeks with consistent use.

Can I take multiple products together?

Yes. Our supplements are designed to complement each other. If you have health conditions, check with a doctor before combining.

Are there any side effects?

Side effects are uncommon, but mild digestive changes may happen at first. Stop use and consult a doctor if anything unusual occurs.

AI Assistant & Support

How does the AI advisor help me?

Think of it as a wellness sidekick — it tracks your progress, answers questions, and helps you stay motivated. No judgment, just guidance.

Do I have to use the AI to benefit from supplements?

Not at all. The AI assistant is optional, but we believe you will find it useful to track your wellness journey.

Delivery & Privacy

Is delivery discreet?

Always. We ship in plain packaging with no visible branding, so only you know what's inside.

How often will I receive my products?

The subscription feature will be added shortly. Products will be delivered monthly by default. You may cancel anytime.

What if I want to pause or cancel?

No problem. Log in to your account to cancel or contact us — you're in full control.

Company & Partnerships

Who are the doctors behind SWAI?

Our products are designed with licensed doctors specializing in men's and women's wellness. We'll be introducing them soon on our site.

Are you open to collaborations?

Yes. We welcome partnerships in wellness, health tech, and digital health. Reach out to us at

hello@simplewellness.ai